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Frequently Asked Questions

Find quick solutions regarding hardware sync, multi-outlet pricing, delivery integrations, and menu setup details.

No. Traditional POS systems only act as legacy cash registers and receipt printers. Ordrji is a complete Restaurant Operating System (OS). It connects and synchronizes table QR menus, chef kitchen displays (KDS), automated WhatsApp/SMS marketing campaigns, live raw inventory tracking, and centralized accounting into a single unified cloud workspace.

Absolutely not. Ordrji believes that your restaurant revenue belongs entirely to you. We operate on a flat subscription pricing model. We never charge commission percentages or lookup fees on QR ordering, table reservations, or self-service kiosks.

Yes. Ordrji is built to consolidate channel fragmentation. All incoming orders from Zomato, Swiggy, and your own custom web ordering stores flow directly into the central Live Feed console, printing automatically and dispatching directly to chef station displays.

Ordrji features local-cache offline safety loops. The billing terminal queues transaction invoices locally inside the browser. As soon as the network connection is restored, the queue syncs with the cloud database. Customers can continue QR scanning as long as their mobile data is active.

Yes. Our Scale and Enterprise plans feature centralized multi-outlet inventory dashboards. You can manage central supply warehouses, handle internal stock transfer requests, monitor recipe usage, and track material depletion forecasts across all branches.

Under the Starter plan, KDS is not supported. The Growth plan supports 1 screen, Scale supports up to 5 screens, and the Enterprise plan supports unlimited kitchen display screens. Screens can be partitioned for different stations like Grill, Bar, Main Course, and Desserts.

Yes. The QR ordering menu can translate items, descriptions, and categories dynamically to English, Hindi, Arabic, or regional languages, improving order velocity for tourist-heavy and multi-cultural dining rooms.

We usually complete standard migrations within 24 hours. Our technical team takes your menu sheet, recipe logs, and customer contacts, cleans the formatting, maps it into your Ordrji database, and tests printer connectivity so you don't face any downtime.

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